There were / are some antiviruses that mark Tox clients as false positive.

Please make sure that you did get Tox from [[https://tox.chat| official Tox website]].

If your antivirus is not on a list, you may want to report it. Please also report problem to your antivirus makers.

===== List of problematic antiviruses ======

==== Ad-Aware ====

  * Ad-Aware (2015-06-13, reported qTox as “''Gen:Variant.Adware.SMShoax.9''” )
  * [[http://www.lavasoft.com/mylavasoft/contact| Contact LavaSoft]]


==== AegisLab ====

  * AegisLab (2016-04-10, reported qTox updater as “''Troj.Msil.Gen!c''” ) 
  * [[https://www.virustotal.com/en/file/c9fbb9a90a99ec1a677c70e46cb682688e5db7748e4692e233875e3fd09cc77b/analysis/| Virus Scan]]
  * [[http://aegislab.com/Contact/| Contact AegisLabs]]


==== ALYac ====

  * ALYac (2015-06-13, reported qTox as “''Gen:Variant.Adware.SMShoax.9''” )
  * [[http://asia.alyac.com/aboutus/contactus.aspx| Contact ALYac]]


==== Arcabit ====

  * Arcabit (2015-06-13, reported qTox as “''Trojan.Adware.SMShoax.9''” )
  * [[http://www.arcabit.pl/contacts| Contact Arcabit]]


==== Avira ====

  * Avira (2015-03-20, reported qTox update as “''TR/Crypt.XPACK.Gen2''” )
  * [[https://www.avira.com/en/contact| Contact Avira]]
  * [[https://avira.ideascale.com/?utm_source=website&utm_medium=selfhelp| Another way of contacting Avira]]


==== BitDefender ====

  * BitDefender (2015-06-13, reported qTox as “''Gen:Variant.Adware.SMShoax.9''” )
  * [[http://www.bitdefender.com/support/contact-us.html| Contact BitDefender]]


==== Emsisoft ====

  * Emsisoft (2015-06-13, reported qTox as “''Gen:Variant.Adware.SMShoax.9 (B)''” )
  * [[https://www.emsisoft.com/en/support/contact/| Contact Emsisoft]]


==== F-Secure ====

  * F-Secure (2015-06-13, reported qTox as “''Gen:Variant.Adware.SMShoax''” )
  * [[https://www.f-secure.com/en/web/home_global/support/| Contact F-Secure]]


==== GData ====

  * GData (2014-11-12, reported qTox updater as “''Virus: Gen:Variant.Kazy.205528''” )
  * GData (2015-06-13, reported qTox as “''Gen:Variant.Adware.SMShoax.9''” )
  * [[https://www.gdata-software.com/support| Contact GData]]


==== Ikarus ====

   * Ikarus (2016-06-13, reported qTox installer as “''Trojan.MSIL.CoinStealer''”)
   * [[https://www.virustotal.com/en/file/3ad5b6741982960a1880598b94b9076881318e5556742da2caf16c88b7ef3d3b/analysis/1465817669/ | Virus Scan]]
   * [[https://www.ikarussecurity.com/contact/ | Contact Ikarus]]


==== Jiangmin ====

   * Jiangmin (2016-06-13, reported qTox installer as “''Trojan.MSIL.axpe''”)
   * [[https://www.virustotal.com/en/file/3ad5b6741982960a1880598b94b9076881318e5556742da2caf16c88b7ef3d3b/analysis/1465817669/| Virus Scan]]
   * [[http://www.jiangmin.com/aboutus/address/ | Contact Jiangmin]] (Email addresses have self-explanatory English names)


==== Kapersky ====

  * Kapersky (2016-04-10, reported qTox updater as “''Trojan.MSIL.CoinStealer.ej''” )
  * [[https://www.virustotal.com/en/file/c9fbb9a90a99ec1a677c70e46cb682688e5db7748e4692e233875e3fd09cc77b/analysis/| Virus Scan]]
  * [[http://www.kaspersky.com/about/contactinfo| Contact Kapersky]]


==== Micro-World ====

  * MicroWorld-eScan (2015-06-13, reported qTox as “''Gen:Variant.Adware.SMShoax.9''” )
  * [[http://www.micro-world.com/ContactUs.htm| Contact MicroWorld]]


==== Panda Free Antivirus ====

  * Panda Free Antivirus (2015-09-03, reported qTox as “[[https://github.com/tux3/qTox/issues/2170 |suspicious software]]” )
  * [[http://www.pandasecurity.com/usa/homeusers/support/contact.htm| Contact Panda Security]]


==== Rising ====

  * Rising (2016-04-10, reported qTox updater as “''NS:Adware.GigaClicks!1.A4C7 [F]''” )
  * [[https://www.virustotal.com/en/file/c9fbb9a90a99ec1a677c70e46cb682688e5db7748e4692e233875e3fd09cc77b/analysis/| Virus Scan]]
  * [[http://www.rising-global.com/| Contact Rising (No longer offering support but false positives can be reported)]]


==== Trend Micro ====

  * TrendMicro (2014-11-12, reported qTox installer as “''PAK_Generic.005''” )
  * TrendMicro-HouseCall (2014-11-12, reported qTox installer as “''PAK_Generic.005''” )
  * [[http://www.trendmicro.com/us/about-us/contact/index.html| Contact Trend Micro]]


==== Zillya ====

   * Zillya (2016-06-13, reported qTox installer as “''Trojan.CoinStealer.Win32.64''”)
   * [[https://www.virustotal.com/en/file/3ad5b6741982960a1880598b94b9076881318e5556742da2caf16c88b7ef3d3b/analysis/1465817669/ | Virus Scan]]
   * [[http://en.zillya.com/support.html | Contact Zillya]]